1. Introduction
Welcome to CyberCrimesHelp.org ("Website", "Platform", "we", "our", or "us").
This website collects certain information via cookies and similar technologies. We care about your privacy and want you to understand how we use and protect the information we collect about you.
About this Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit or interact with our website. It should be read together with our Privacy Policy and Terms of Use.
By continuing to use our Website, you acknowledge that cookies may be used in accordance with this Policy, subject to your preferences and applicable law.
2. What Are Cookies?
Cookies are small text files stored on your computer, tablet, mobile device, or browser when you visit a website. They help websites remember user preferences, improve functionality, enhance security, and provide analytical information about website usage.
Cookies used on this website are generally anonymous and do not identify or contain your personal data directly, except where you have voluntarily provided such information (for example through a contact or grievance form), but may be linked with information that identifies you when combined with other data.
3. Why We Use Cookies
We use cookies to:
- Ensure the Website functions efficiently and securely;
- Improve performance and user experience;
- Remember user preferences and settings;
- Maintain secure sessions;
- Prevent fraudulent or abusive activities;
- Analyse Website traffic and usage trends;
- Measure the effectiveness of awareness campaigns;
- Improve accessibility and usability;
- Diagnose technical issues;
- Support website functionality, security and analytics
- Comply with applicable legal obligations.
4. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the operation and security of the Website and cannot be disabled through our systems. These enable the user to experience the full functionality of our site and allow us to maintain user sessions and prevent security threats.
They help with:
- Secure navigation;
- Session management;
- Form submissions;
- Security verification;
- Fraud prevention;
- Website functionality.
Without these cookies, certain features of the Website may not function correctly.
B. Functional Cookies
These cookies enable the Website to remember choices you make, such as:
- Preferred language;
- Accessibility settings;
- User preferences;
- Session information.
These cookies improve your browsing experience but are not strictly necessary.
C. Analytics and Performance Cookies
These cookies help us understand how visitors interact with the Website by collecting aggregated and anonymised information, including:
- Number of visitors;
- Pages visited;
- Time spent on pages;
- Navigation paths;
- Device and browser information;
- Referring websites;
- General geographic region (where available).
The information is used solely to improve the Website and user experience.
D. Security Cookies
Security cookies help protect users and the Website by:
- Detecting suspicious activity;
- Preventing unauthorised access;
- Protecting forms from automated abuse;
- Maintaining secure sessions.
E. Third-Party Cookies
Certain features of the Website may use services provided by third parties, such as:
- Web analytics providers;
- Embedded videos;
- Interactive maps;
- Social media integrations;
- Payment gateways (if applicable);
- CAPTCHA or bot protection services.
These third parties may place cookies on your device in accordance with their own privacy and cookie policies. CyberCrimesHelp.org does not control such third-party cookies.
5. Information Collected Through Cookies
Depending on the type of cookie used, information collected may include:
- IP address;
- Browser type and version;
- Operating system;
- Device type;
- Screen resolution;
- Language preferences;
- Session identifiers;
- Date and time of visits;
- Pages viewed;
- Navigation behaviour;
- Referring website;
- Approximate geographic location derived from IP address.
We do not intentionally use cookies to collect banking passwords, OTPs, PINs, CVV numbers, or other confidential authentication credentials.
6. Legal Basis
Where required under applicable law, we rely on your consent before placing non-essential cookies on your device. Essential cookies are used because they are necessary for the secure operation of the Website.
You may withdraw or modify your cookie preferences at any time through your browser settings or any cookie preference tool made available on the Website.
7. Managing Cookies
Most web browsers allow you to:
- Accept or reject cookies;
- Delete existing cookies;
- Block third-party cookies;
- Receive notifications before cookies are stored.
You can usually manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality and performance of the Website.
8. Cookie Retention
Cookies may remain on your device for different periods:
- Session Cookies: Deleted automatically when you close your browser.
- Persistent Cookies: Remain until they expire or are manually deleted.
Retention periods vary depending on the purpose of the cookie.
9. Third-Party Services
We may use trusted third-party service providers to support Website functionality and analytics. These providers process information in accordance with their own privacy policies and applicable law.
Where applicable, users are encouraged to review the privacy and cookie policies of such third parties before interacting with their services.
10. Data Protection
Information collected through cookies is protected using reasonable technical and organisational security measures. Where cookie-related information constitutes personal data under applicable law, it will be processed in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023.
11. Children's Privacy
The Website is not directed toward children for the purpose of collecting personal information through cookies. Where required by law, consent of a parent or legal guardian will be obtained before processing children's personal data.
12. International Visitors
If you access the Website from outside India, cookies may process information on servers located in jurisdictions permitted under applicable law. By using the Website, you acknowledge such processing, subject to our Privacy Policy and applicable legal requirements.
13. Updates to this Cookie Policy
We may amend this Cookie Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be published on this Website with a revised "Last Updated" date, and we encourage you to review this page periodically. Continued use of the Website after publication constitutes acceptance of the revised Policy.
14. Contact Information
If you have any questions about this Cookie Policy or our use of cookies, please contact:
CyberCrimesHelp.org
Operated by: [Name of Trust/Society/Section 8 Company]
Registered Office: [Address]
Email: [privacy@cybercrimeshelp.org]
Grievance Officer: [Name]
Phone: [+91-XXXXXXXXXX]
Consent
By clicking "Accept", "Allow Cookies", or by continuing to use the Website (where permitted by applicable law), you consent to the use of cookies as described in this Cookie Policy.
You may change or withdraw your cookie preferences at any time through your browser settings or the Website's cookie preference mechanism, where available.
For official legal, financial, banking, or law enforcement action, users should contact the appropriate authority or qualified professional as required.
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