Cyber Crimes Help

Victim support Save proof first. If money was taken, call 1930 quickly.
Guidance page

Clear cyber crime guidance for the right next step

Understand the incident, preserve important evidence, prepare reporting details, and strengthen account safety after online fraud, impersonation, harassment, marketplace fraud, or business cyber risk.

Incident clarity
Evidence readiness
Safety recovery

Guidance action card

Use a calm sequence before making decisions after a cyber incident.

01 Identify the incident and affected account, platform, bank, app, or device.
02 Preserve screenshots, chats, emails, transaction records, links, and call logs.
03 Secure access and prepare accurate details before reporting or seeking advice.
Evidence first. Action next. Clear records help users explain the incident responsibly.
Case selector

Choose the situation that best matches your concern

Every cyber incident has a different first response. Select a case type to view focused guidance before moving forward.

Cyber case guidance

Financial fraud guidance

Preserve transaction records, UPI IDs, account details, payment screenshots, SMS messages, app names, phone numbers, emails, and every communication from the suspected fraudster.

Do not delete payment messages or app history.
Contact the relevant bank or payment provider quickly.
Keep screenshots of every transaction and conversation.
Guided response flow

Move through the incident in the right order

This response flow helps visitors stay calm, protect evidence, reduce risk, and prepare accurate details for the right reporting path.

01

Pause

Do not delete messages, close accounts, or erase records before saving the facts.

02

Capture

Save screenshots, links, phone numbers, emails, usernames, transactions, and chats.

03

Secure

Change passwords, enable two factor authentication, and review active sessions.

04

Prepare

Create a short timeline of what happened, when it happened, and what was affected.

05

Report

Approach the appropriate authority, bank, platform, institution, or professional advisor.

Evidence vault

Tap each evidence item after saving it

This interactive vault helps victims organize records that may support investigation, reporting, financial review, or professional guidance.

Screenshots Screenshots
Emails Emails
Transaction records Transaction records
Call logs Call logs
Device information Device information
Chat records Chat records

Evidence readiness

Mark items as saved to check whether the basic evidence set is organized.

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Prepare Report Details
Reporting readiness

Organize the details before taking action

A clear report needs the incident type, affected account, timeline, financial or data impact, and available evidence.

Create your incident summary

Select the concern and enter the affected area. The guidance note updates instantly.

Financial fraud response note

Prepare transaction records, payment screenshots, bank or UPI details, phone numbers, messages, emails, and a clear timeline before contacting the relevant institution or authority.

Record the date, time, amount, and payment reference.
Save the communication that led to the transaction.
Contact the relevant bank or payment service promptly.
Safety reset console

Strengthen accounts after the incident

Use this quick console as a recovery reminder after preserving evidence and preparing incident details.

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Change passwords Use strong and unique passwords for email, banking, social media, and business accounts.
Enable two factor authentication Add an extra layer of protection wherever available.
Review active sessions Remove unknown devices, apps, browser sessions, and connected accounts.
Check payment methods Review cards, UPI apps, saved payments, bank activity, and wallet transactions.
Legal awareness

Understand the legal information landscape

Cyber Crime Help .org provides general awareness about cyber laws, reporting ecosystems, and evidence preservation. This information should not be treated as legal advice.

Cyber offences

Information Technology Act, 2000

Addresses several cyber offences and electronic transaction related issues, including hacking, data theft, identity theft, cyber terrorism, and privacy breaches.

Criminal offences

Bharatiya Nyaya Sanhita, 2023

Digital conduct may involve cheating, fraud, criminal intimidation, forgery, extortion, defamation, stalking, and harassment depending on the facts.

Data protection

DPDP Act, 2023

Focuses on personal data protection, individual rights, obligations of organizations, breach reporting, and penalties for non compliance.

Guidance questions

Answers before you move forward

Should I delete messages after taking screenshots?

Keep original messages, emails, links, call logs, account details, and payment records available whenever possible. Screenshots are helpful, but original records can also matter.

What if money has already been transferred?

Preserve transaction details and contact the relevant bank, payment provider, or financial institution quickly. Keep communication records related to the incident.

Does this page replace legal or official reporting support?

No. Cyber Crime Help .org is an awareness and informational platform. Users should report cyber crimes to appropriate authorities and seek professional legal advice where required.

Move with clarity

Preserve proof, secure access, and prepare the next step

Use this guidance page to understand your situation, collect key records, and organize details before approaching the relevant authority, bank, platform, institution, or advisor.

Cyber Crime Help .org is an awareness and informational platform. It does not replace law enforcement agencies, courts, regulators, or qualified legal professionals.